Shipping policy

Shipping Policy

At The Daily Find, we aim to process and deliver your order as quickly and efficiently as possible across Australia.

Order Processing

  • Orders are processed Monday to Friday (excluding public holidays).

  • Most orders are dispatched within 1–3 business days after payment confirmation.

  • During peak periods or promotional events, dispatch times may be slightly longer.

  • You will receive a confirmation email once your order has been shipped.

If there is any unexpected delay with your order, we will contact you using the details provided at checkout.

Shipping Locations

We currently ship Australia-wide.

For remote locations or larger orders, shipping rates and delivery timeframes may vary.

If you require international shipping, please contact us before placing your order.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery location

  • Order weight and dimensions

  • Courier and freight charges

Any applicable shipping fees will be displayed before you complete your purchase.

For bulky or oversized items, additional freight charges may apply. If required, we will contact you before dispatch.

Estimated Delivery Timeframes

Estimated delivery times after dispatch:

  • Estimated delivery time based on customer locations
    All destinations: 1–16 working days

Delivery timeframes are estimates only and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • High-volume shipping periods

The Daily Find is not responsible for shipping delays once parcels have been handed to the courier.

Authority to Leave

Unless otherwise requested, orders may be left at the delivery address if the courier determines it is safe to do so.

If delivery cannot be completed safely, the courier may:

  • Leave a collection card

  • Arrange re-delivery

  • Redirect the parcel to a collection point

The DailyFind is not responsible for parcels once marked as delivered by the shipping carrier.

Damaged or Lost Parcels

If your order arrives damaged or appears lost in transit:

  1. Take clear photos of the packaging and products

  2. Contact us within 48 hours of delivery

  3. Include your order number and details of the issue

We will work with the courier to resolve the matter as quickly as possible.

Incorrect Shipping Information

Please ensure your shipping details are accurate at checkout.

The Daily Find is not responsible for:

  • Delays caused by incorrect delivery information

  • Additional shipping fees resulting from incorrect addresses

  • Returned parcels due to failed delivery attempts

If a parcel is returned to us, additional shipping charges may apply for re-delivery.

Large or Bulk Orders

Some oversized or bulk orders may:

  • Require freight delivery

  • Require special delivery arrangements

  • Incur additional freight charges

If special arrangements are required, we will contact you prior to dispatch.

Contact Us

The Daily Find 

Email: info@thedailyfind.com.au

 

Website: https://www.thedailyfind.com.au